A fun-knowledgable hour with Fasi Zaka~
Posted by Khushal Khan on October 1st, 2007 in Personal, Technology
Fasi Zaka came to our university on Friday to give an interactive presentation on the Marketing Strategies of the various Mobile Companies in Pakistan, Marketing freak as he is and lover as i am of the way marketing is done i thought i won’t miss this lecture by any chance but unfortunately attended only the last half-hour of the presentation as i was in the class while it started but anyways it was still loads of fun and learning even in the last half-hour.

Before i start, Fasi Zaka had been a Senior Faculty member in IM|Sciences Peshawar in the past teaching Strategic Management and similar subjects to the Masters students and left for Telenor a year ago, though a small chat in Gtalk with him he did tell me he has plans on coming back to IM|Sciences by the end of this year or next year, he has constantly been a man in media for a good time now having shows on Indus Music and AAJ TV (News,Views and Confused) and worked as a anchor host in various awards shows as well as a part of the production and cast in various commercials as well as music videos, in short a man with skills and great humor skills yet a Marketing Freak that many people infact most of the people in Pakistan know of.
When i joined he was talking about how Warid telecom is the most profit making company according to the number of market share that they have in the country and targeting only the important parts of the country and a particular segment of people in class term,Warid as he said has no plans to expand there network further since they are getting the maximum output from the minimum input they are feeding on the other hand Telenor he said was doing well in terms of the brand and products promotion, Ufone too in a similar situation but the worst situation he said is Mobilink in because it holds the maximum market share with over 50% subscribers in the country with there main strength being the coverage but the weakness they have is there high rates but than there was a reason behind why Mobilink won’t cut the rates less and that is because if Warid or other companies reduce there tariff rates they have a less market share in the country and that means a less loss (although the reduction increases business but…) but if similarly Mobilink reduces the tariff rates, with over 50% market share in the country there loss reaches over billions of rupees a month that are not so easily going to be covered up. Further i came to know about how much pain do these companies have to go through in there marketing, TV ads production with no good and cheap facilities and locations for shooting within the country for which they choose countries like Srilanka and Thailand, the future service quality in the mobile communication which he said is more likely to be bad as the companies expand there network more and more and in the end and the best of all that a stage will come when nearly all the companies will have equal rates for calls and other things just different packages.:) Oh~ i learned a lot, and more as well but just a few things i thought i’d share with all of you and yes people did asked questions mostly silly and some were good and i had no question at that time cos half hour was too less a time to get something~but here are a few queries i have now that i want all of you to answer as well as Fasi if he sees this post(i’ll ping him about it though).
Q#1:You said Ufone has website that has tons of stuff, if you think its something catchy(which am really sure is) why won’t Telenor apply it for its funky customers, maybe you can stick to Corporate Look on the homepage but how about a funky portal within the corporate website with downloads and apps for the (below ) who i think are your maximum market.
Q#2:You said the quality of service within the country is likely to get bad with other companies expanding there network, i.e. installing towers etc, if it really is going to effect the service, what do you think is the solution? Will PTA stop giving other companies licenses?What the …?:P
Q#3:Is it true that companies like Airtel, Vodafone and Hutch are coming to Pakistan?
Q#4:You work for Telenor, but do you really use it yourself ?What is the best mobile company in Pakistan in your opinion in terms of service and tariff?
;);)lolz~
Thanks, and answers expected from all the freaks~!














October 1st, 2007 at 1:56 am
Very informative .. I didn't know warid was so successful. I had an illusion that warid was losing the game by stopping all around. But I still say that they'll be losing in the long run if they stop updating.
And telenor is inserting its brand into everyone's mind .. so it'll reap the fruit in future. If a person doesn't have a specific choice, he'll surely go for telenor.
October 1st, 2007 at 2:32 am
Warid is successful cos of low price and just focusing as Fasi said on the major cities like Lahore,Islamabad,Peshawar,Karachi and Quetta and other main cities only and with 11% market share overall:P
October 1st, 2007 at 6:26 am
Ufff Khushal, so much celly post!
But actually I'd have to agree with Mr Zaka for many reasons, that I'm not going to mention here, just to quote another example of same sorta strategy.
This is a little foody, (as I know you love to talk about food all the time so). Well, same is the case with Pizza Hut and KFC. More profitable is the former one, while the later has an outgrown network (though the example is subjected to the major cities only, but kinda marketing strategy it is, can easily be compared to that of cellular COs case).
October 3rd, 2007 at 7:51 pm
I was there from the start, and you are right. There were some really stupid questions. Fasi shared some valuable facts. The man has got a great sense of humor.
There's a immense growth in telecom sector. Let's consider the stats from the first 3 quarters of 2007. You would start to believe what the Rhodes Scholar said to the group of approx. 100 students.
Mobilink gained the most subscribers (5.45 million) in this period. Its market share has been decreasing gradually but that’s expected with the increase in competition and teledensity.
Telenor was the fastest growing company, 45% of their current subscribers (5.35 million) were gained this year.
courtesy: http://telecompk.net/2007/10/01/mobile-market-2007-mobilink-at-top/
What about these Pakistani Idol Auditions?
I heard Geo people are coming tomorrow to the new campus.
any updates?
peace
October 3rd, 2007 at 7:55 pm
Fasi Zaka has always special love for our institute. In the start the director talked about some plans they had discussed with him and are going to be executed in the last quarter of the year 2007.
// i guess you came in the last 30 or so minutes, so you missed that part.
The man has contributed substantially.
Not an easy job, particularly in this part of the world.
Query for you, Khushal!
Are you happy with the new campus?
October 3rd, 2007 at 8:04 pm
my take on your questions
Answer-1
Telenor has developed a flasy website for such type of user(mostly youngsters). You might have seen it. djuice.com.pk
Answer-2
The PTA will make sure that the companies would stick to adherence and implementation of support activities, which would include better customer services, good coverage and stuff like that.
Answer-3
The trends which we are observing at the moment in all such industries, say Telecom, Banking, media etc. Yes, i believe that such big boys would jump in. Fasi said that only in Teleom sector, the existing players has invested heavily and they would continue doing it.
October 4th, 2007 at 1:26 am
Thanks for the great answers Bilal, The new campus is so far so good but it will rock the hell out once the mega project is fully completed, and regarding Pakistan Idol, i have a blog post about it here.:)
Thanks
October 4th, 2007 at 9:10 am
yep
I read about Pak Idol on your blog. So it's a good one.
All the best for the auditions..
Peace